Stop losingthe walk-out.
Your waiting room, in their pocket.
Gotcued is a walk-in queue for barbershops. Customers scan a QR code, put their name down and wait wherever they like. Their phone shows their live place in the queue.
No card to start. Teams from A$29/mo inc. GST.
Alder Lane Barbers
You’re in
Your spot is reserved. This page updates as the queue moves.
#4
Queue position
~35 min
Est. wait
3
Ahead
Live: updates every few seconds
What a walk-out costs
Someone opens the door, counts the chairs and turns around. You never see them again, so you never count them. Put your own guesses in.
A$720a week
3 walk-outs × A$40 × 6 days
Illustrative maths with your own guesses, not a forecast. Gotcued can’t promise anyone stays, but it gives them a reason to: a place in the queue they can watch from anywhere.
How it works
Scan the QR.
On the counter, the window or the mirror. They pick a cut, put in their name and mobile number, and join. No app, no account.
Confirm booking
Review your selection before joining.
Service
Haircut
30min · $35.00
Barber
Next available
Your info
Sam
0491 570 156
Estimated wait
~35 min
Join queue
Wait anywhere. Watch your place.
Coffee, the servo, the car. Their phone shows their live place in the queue. The wait is worked out from each barber’s own times.
Alder Lane Barbers
You’re in
Your spot is reserved. This page updates as the queue moves.
#4
Queue position
~35 min
Est. wait
3
Ahead
Live: updates every few seconds
Walk in on time.
As the queue moves, the people ahead on their ticket count down to none and the wait shrinks, and once their chair is free the waiting-room board shows them as “Up next”. Straight to the chair, not a plastic one.
Alder Lane Barbers
You’re in
Your spot is reserved. This page updates as the queue moves.
#4
Queue position
~5 min
Est. wait
0
Ahead
Live: updates every few seconds
Confirm booking
Review your selection before joining.
Service
Haircut
30min · $35.00
Barber
Next available
Your info
Sam
0491 570 156
Estimated wait
~35 min
Join queue
The waiting room, on the wall
Put a spare TV or tablet up and the queue is on it: who’s in the chair, who’s next and the wait for a walk-in. Names show the way you choose (first name, initial or ticket number only), never phone numbers.
Alder Lane Barbers
About 25 min for a walk-in
In the chair
- #11Jackwith Alex
- #12Tomwith Ravi
Waiting
- #13Leowith AlexUp next
- #14Sam10 min
- #15Noahwith Ravi25 min
- #16Eli35 min
No phone? The kiosk at the door.
A tablet by the door lets anyone check themselves in, and the board shows their number. Your barbers can still add a walk-in by name from the queue screen.
You are in the queue
Your number
17
Watch the screen for #17
4 people ahead of you · About 40 min
Email me when I'm due for my next visit at Alder Lane Barbers. I can unsubscribe at any time.
Bring the regulars back.
From Starter, a stamp card runs itself: every 8th visit free unless you choose another number. Customers who tick the box get an email when they’re due for their next cut.
What’s in each plan
Everything here works today. Where a feature needs a paid plan, it says so.
| What it does | Plan |
|---|---|
| Join by QR code or linkA name and a mobile number. No app to download, no account to make. | Every plan |
| Walk-ins added by nameSomeone at the counter without a phone? Add them to the queue by name. | Every plan |
| Live wait estimatesWorked out from each barber’s own service times, which you set. | Every plan |
| Waiting-room TV board and check-in kioskFree runs one shop screen. Starter runs 3, counter included, and Pro 10. | Every plan |
| Counter tablet for the teamBarbers tap their name to start and finish, add a walk-in or go on a break. | Starter and up |
| Walk-ins and bookings on one listSwitch bookings on and a booked customer slots into the same queue. | Starter and up |
| Loyalty stamp cardEvery 8th visit free by default. You can set anything from every 2nd to every 50th. | Starter and up |
| “You’re due” emailsCustomers who opt in get an email when they’re due for their next cut, and can unsubscribe any time. | Starter and up |
What it costs
Most busy shops with up to three barbers run on Starter. Every paid plan starts with a 14-day free trial.
Starter, for up to 3 barbers
A$29a month, inc. GST
- Up to 3 barbers
- 50 tickets a day
- 500 customer records
- 3 shop screens, counter tablet included
- Bookings, loyalty card and “you’re due” emails
The trial runs with Pro’s limits and needs no card. If you don’t choose a plan, the shop moves to the Free plan when it ends.
- On your own
- Free, A$0The Free plan is for one person, with up to 15 tickets a day and 50 customer records. Once a shop holds 50 customers, QR and kiosk joins stop until it moves to a paid plan.
- Four to eight barbers
- Pro, A$79/mo inc. GSTUp to 8 barbers
Questions barbers ask
- My customers won’t use an app.
- There isn’t one. They scan the QR code, type a name and a mobile number, and they’re in the queue. Anyone without a phone can use the kiosk, or you add them by name.
- How do they know when to come back?
- Their ticket shows how many people are ahead and the wait, and it updates every few seconds while it’s open. Once their chair is free, the waiting-room board shows them as “Up next”.
- I already use Fresha or Square.
- Keep it for bookings if you like it, and run your walk-ins on Gotcued. Or, from Starter, take bookings in Gotcued too, so walk-ins and bookings sit on one list.
- Another monthly fee?
- Every paid plan starts with a 14-day free trial. Teams start at A$29/mo inc. GST, with loyalty included. The Free plan is for one person, with up to 15 tickets a day and 50 customer records. Once a shop holds 50 customers, QR and kiosk joins stop until it moves to a paid plan.
- I’m flat out. How long does setup take?
- Choose barbershop when you sign up and the starter menu is filled in for you (Haircut, Beard Trim, Hair + Beard, Kids Cut). Add your prices, check the times, print your QR code from the admin and stick it on the counter.
- What happens when the trial ends?
- Pick a plan to keep going. If you don’t, your shop moves to the Free plan and keeps running with its limits.